PanelProvide is a dedicated video ready consumer panel provider. We need panel members who are comfortable in their own skin and want to make a real difference to our clients. In return you can expect projects that will pay up to 50 times what you'd get doing a normal online survey.
We want to hear from people who are comfortable in their own skin, in touch with how they feel and pretty good at expressing it in words, and are happy to get in front of a webcam to tell us their opinion.
Sound like you?
If you join PanelProvide we'll invite you to perform a webcam audition for us, this is to check you have what it takes and also to identify any technical issues you may have.
We have limited places on our panel and when those places are filled you'll need to join a waiting list so you can join the panel if someone drops out.
We'll need you to be available at short notice for projects, they'll likely to only take 30 to 45 minutes and we'll pay you handsomely for your time.
If we haven't put you off yet :) Click "I'M READY" and submit your audition now!
Welcome to PanelProvide.com (this "Site"). By using this Site, registering as a member of PanelProvide, participating in any survey or study provided or hosted by PanelProvide (each, a "Survey" and collectively "Surveys"), you agree to these Terms & Conditions ("Terms"). If you do not agree, do not use this Site.
Membership in any PanelProvide panel is free and is open to individuals only (not corporations or other business entities) that are at least fourteen (14) years of age or such other age as required by your geographic location. Membership in certain panels may be further restricted based on your age or geographic location. If you are less than eighteen (18) years of age and win any prize or receive any cash reward through PanelProvide Points or other PanelProvide incentive program, then such award will be made to your legal guardian. You are permitted to have only one account.
Registration and Passwords
While you may access this Site without registering for membership in any PanelProvide panel, in order for an account to be established in your name and any Points properly credited to your account, you must complete the provided online registration form. To open a member account, you must provide PanelProvide with complete and valid contact information, including your full legal name, home address, valid e-mail address, and all other requested information. Your account must have a unique and valid e-mail address and password.
You agree to provide only accurate, current and complete registration information and to keep that information updated in order to maintain its accuracy. PanelProvide may terminate or suspend your membership and you may forfeit your Points if you fail to provide or keep your personal information accurate and complete.
You may use only one (1) password to open and access your account, and you may not use another account holder's password or allow anyone else to use your password, for any reason. You are solely responsible for the security of your user name and password and any activity that occurs under your membership account, whether authorized or unauthorized. PanelProvide will not be responsible for any losses incurred through the use of your password by a third party, except when unauthorized use is directly attributable to the gross negligence or fraud of PanelProvide. You agree to immediately notify PanelProvide of any unauthorized use or breach of your member account.
Should you forget your password, you may request an e-mail to reset your password by using your username so that you can regain use of your account. This procedure assumes that the e-mail address provided by you when registering is used (or the new one provided in the event of an update).
By joining as a member of PanelProvide's panels, you agree to receive invitations to participate in PanelProvide's Surveys and its third-party partners via e-mail. PanelProvide does not guarantee that you will receive a certain minimum volume of invitations or any invitations at all. Your participation in any Survey and your disclosure of any personally-identifiable information is completely voluntary.
You are responsible for providing any computer equipment and communications services necessary to connect to and access this Site. You agree that neither your membership in a PanelProvide panel nor your completion of any Surveys for PanelProvide and its clients create any agency, partnership or employment relationship, and that your completion of Surveys is strictly as an independent contractor. You also agree the Points or other incentives you receive for completing Surveys are the only compensation you will receive for your completion of Surveys.
Member Code of Conduct:
PanelProvide is an online community dedicated to making your voice heard and allowing you to tell leading providers of products and services what you think. When you use and post content to the PanelProvide Site or our community we ask that you observe the following rules:
Failure to comply with this Code of Conduct may result in termination of your membership account and forfeiture of any Points.
Confidentiality of Surveys
PanelProvide’s clients may disclose confidential and/or proprietary information and materials to you as part of Surveys, and such information and materials shall remain the sole and exclusive property of its owner. This confidential information may include, but is not limited to, new product ideas or concepts, packaging concepts, advertising and movie or television concepts or trailers, and the text, visual images and sounds related thereto. By becoming a member, you agree that you will keep the contents and materials disclosed to you as part of all Surveys in which you participate confidential and not disclose them to any third party or use the confidential information for any purpose except for the sole purpose of completing the Survey. If you breach this obligation, in addition to forfeiture of your Points and termination of your account, you may be liable for monetary damages to PanelProvide and/or our client for damages caused by the result of your breach.
Member Content and License
You hereby give a non-exclusive, perpetual, unlimited, worldwide, royalty-free right to PanelProvide to use for any purpose any content you submit to this Site, including the right to edit, copy, transmit, publish, display, modify, distribute, create derivative works from and develop such content and to transfer such content to third parties. You, not PanelProvide, will have sole responsibility and liability for all content you use, upload, post or submit to the Site, including on our message boards and in any Survey in which you participate, including the obligation to obtain any necessary approvals and authorizations required to post such content.
PanelProvide Intellectual Property
This Site is protected by intellectual property laws and you agree to respect them. All rights not expressly granted to you are reserved by PanelProvide or its licensors.
The logo and trademarks "PanelProvide", "PanelProvide.com" are trademarks or registered trademarks of PanelProvide or its affiliates. All other trademarks, service marks, logos and trade names used on this Site are the property of PanelProvide or their respective owners. All rights are reserved.
As used herein, "Content" means (without limitation) all text, design, graphics, images, sound files, animation, video, interfaces, software, code and the selection and arrangement thereof appearing or included from time to time on this Site. All Content on this Site is subject to intellectual property rights, contractual or other protection. The intellectual property rights are owned by us or our licensors. No Content may be copied, distributed, republished, uploaded, posted or transmitted in any way except pursuant to the express provisions of these Terms or with our prior non-electronic consent. Modification or use of the materials for any other purpose may violate intellectual property rights. No title to copies or to intellectual property rights are transferred to users – all title and rights remain with us. This Site is © PanelProvide. All rights reserved.
Disclaimer of Warranties
You expressly agree that your use of this Site and the PanelProvide Points program is at your sole risk. You agree that this Site, all information on this Site, the services offered by this and their functionality, and the PanelProvide Points program are provided by PanelProvide or its corporate parents or affiliates, successors or assigns, suppliers or agents, "AS IS" and "AS AVAILABLE." PanelProvide is not responsible for typographical errors regardless of source. In addition, PanelProvide does not represent or warrant that the information accessible on this Site is accurate, complete, or current. You hereby release PanelProvide and its affiliates and third party providers from all liability regarding the redemption and use of any rewards, including any rewards that, after receipt, may be lost, stolen or destroyed.
PANELPROVIDE DISCLAIMS ALL WARRANTIES, CONDITIONS AND DUTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS: (a) OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE OR USE, OF RESULTS, AND OF ACCURACY OR COMPLETENESS OR PRIVACY OR SECURITY OF INFORMATION; AND (b) CREATED BY TRADE USAGE, COURSE OF DEALING OR COURSE OF PERFORMANCE.
PANELPROVIDE FURTHER DISCLAIMS ALL DUTIES TO YOU, IF ANY SUCH DUTIES EXIST, INCLUDING BUT NOT LIMITED TO REASONABLE CARE, WORKMANLIKE EFFORT, FREEDOM FROM COMPUTER VIRUS, AND LACK OF NEGLIGENCE. PANELPROVIDE FURTHER MAKES NO WARRANTY OF TITLE OR AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF ANY ASPECT OF THE COMPLETE SITE, OR AGAINST INFRINGEMENT.
Limitation of Liability
TO THE FULLEST EXTENT ALLOWED BY LAW, YOU AGREE THAT NEITHER PANELPROVIDE NOR ANY OF OUR AFFILIATES OR AGENTS WILL BE LIABLE TO YOU AND/OR ANY OTHER PERSON FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR GENERAL DAMAGES, OR FOR DAMAGES FOR LOST PROFITS, LOSS OR IMPAIRMENT OF PRIVACY, SECURITY Of DATA, FAILURE TO MEET ANY DUTY (INCLUDING BUT NOT LIMITED TO ANY DUTY OF GOOD FAITH, WORKMANLIKE EFFORT OR OF LACK OF NEGLIGENCE), OR FOR ANY OTHER SIMILAR DAMAGES WHATSOEVER THAT ARISE OUT OF OR ARE RELATED TO ANY BREACH OR OTHER ASPECT OF THE ENTIRE AGREEMENT OR THIS SITE, EVEN IF PANELPROVIDE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IN THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE) OR STRICT OR PRODUCT LIABILITY OR MISREPRESENTATION.
IN NO EVENT SHALL THE LIABILITY OF PANELPROVIDE, ITS CORPORATE PARENTS OR AFFILIATES, SUCCESSORS OR ASSIGNS, SUPPLIERS OR AGENTS EXCEED THE ACTUAL RETAIL VALUE OF AN APPLICABLE REWARD AT ISSUE, OR IF A DISPUTE RELATES GENERALLY TO YOUR USE OF THE PROGRAM, TO THE FAIR MARKET RETAIL VALUE OF THE REWARDS WHICH YOUR UNUSED, UNEXPIRED, NON-CANCELED POINTS ARE CONVERTIBLE INTO.
You agree to indemnify and hold PanelProvide, and its parent and affiliated companies, together with their officers, directors, owners, employees and agents harmless from any and all claims, losses, damages, suits, fines, levy's and costs (including reasonable attorney's fees and expert witness costs, including costs associated with in-house counsel), (collectively "Claims"), arising from or related to your use of this Site and any content you place on this Site, including Claims made by third parties. You agree that PanelProvide has the unlimited right to defend any Claim and to settle any Claim without your prior permission. You agree to provide PanelProvide with all reasonable assistance in the defense of any Claim.
Cancelling Your Account
You may cancel your account at any time by contacting PanelProvide at info@PanelProvide.com or by going to “Account” underneath your profile picture and selecting "Unsubscribe Options" on the bottom left hand corner, then completing the process by selecting the option “cancel your account”. Your account will also be cancelled if you withdraw from the PanelProvide panel. Immediately upon deletion or your withdrawal from the PanelProvide panel, your account will be closed. You understand and agree that, as noted above, upon closing your account, your right to access the PanelProvide Points program will cease and all Points credited to your account at such time, however and whenever accumulated, will be forfeited. PanelProvide may terminate your account at any time for any reason.
You may be required under local laws to pay taxes on prizes you receive. You acknowledge that we may supply information to taxing agencies, or withhold taxes, at the request of those agencies or as we, in our sole discretion, deem appropriate. You acknowledge and agree that you will provide PanelProvide with any additional personal information that PanelProvide needs to comply with any reporting or withholding obligations. Your failure to provide such information within 30 days of a request sent by PanelProvide to the email address registered at that time may result in the forfeiture of Points or the prizes you may have won.
PanelProvide may provide links to third-party websites as a convenience to you, and PanelProvide's providing of any link does not constitute an endorsement by such site of PanelProvide or vice versa. You agree that PanelProvide is not responsible for examining or evaluating the content or accuracy and PanelProvide does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that PanelProvide is not in any way responsible for any such use by you.
Notices to You: We may give you all notices that we are required to give by posting notice on this Site. You also agree that we may give notice by email in our discretion, including notice of subpoenas or other legal process (if any). We may provide notice to any email or other address that you provide during registration. You agree to keep your address current and to check for notices posted on the Site.
Notices to Us: We receive many emails and not all employees are trained to deal with every kind of communication, so you agree to send us notice by mailing it to PanelProvide SAS, 1bis rue Collange, 92593 Levallois-Perret Cedex, France Attn. Panel Team. If a law requires us to accept email notice notwithstanding the foregoing, call us at +33(0)140897100 for our address established for receipt of such notices.
Entire Agreement; Miscellaneous.
Notice of Copyright Agent
PanelProvide respects the intellectual property rights of others and requests that you do the same. Anyone who believes that their work has been reproduced in this Site in a way constituting copyright infringement may provide a notice to the designated Copyright Agent for the Site containing the following:
An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright interest; Identification of the copyrighted work claimed to have been infringed; Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material; The address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted; A representation that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; A representation that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Copyright infringement claims and notices (but not other notices) should be sent to the attention of General Counsel in the following manner:
by mail: PanelProvide C/- KRS Accountants Level 9 Corporate Centre 2 1 Corporate Court BUNDALL QLD 4217 Australia
by email: info@PanelProvide.com
If you have a complaint, you may contact us at PanelProvide, C/- KRS Accountants Level 9 Corporate Centre 2 1 Corporate Court BUNDALL QLD 4217 Australia.
Our privacy Commitment to you
The information we collect
Your participation in any of our panels and surveys is voluntary. To become a panel member, you must fill out a registration form, available on our Website and mobile application or via links displayed on our partners’ websites, that gathers some personal and general consumer information about you. By doing so, you acknowledge and agree that you provide personal information to our USA based company; PanelProvide USA Inc., (“PanelProvide USA”) and that such information will be stored on servers owned by us and located in the USA. We ask for your email address so that we can send you email invitations to participate in our upcoming surveys. The other information we gather, such as your name, address, gender, birthday, household size, income, education and employment status is for matching you with the appropriate marketing research projects. Your birthday is used to automatically update your age for us to target age-related marketing groups. We ask you for this information as a means to see if you might qualify for particular projects. All email contact from PanelProvide will be sent to your primary email address that you gave to us upon registration. If you become a panel member, your information (name and full postal address) is also used for the purposes of incentive fulfilment. When incentive points are deposited in your account and you wish to redeem them, this information is required so that we may send your reward to the appropriate recipient address. From time to time, a third party may be used for issuing cheques or processing the delivery of rewards; your personal information will not be used for any other reason. After registration, you may complete your profile and provide us with more personal information so that we may invite you to appropriate surveys.
In some circumstances, PanelProvide may ask you to inform us of your sensitive personal information and if required by law, we will ask you for your consent to the processing of such sensitive personal information. Examples of sensitive personal information are; your racial or ethnic origin; your political opinions; you physical or mental health or condition; and your sexual life. This information is not shared with any third party, except as required by law or as part of a transfer of the PanelProvide business. If you take a survey or provide us with personal information without being a member of our panel, the only personal information we will preserve is your email address, gender, age and zip/postal code, machine ID and IP address and (if permitted by law; your ethnicity). We do this so we may contact you if you have won a prize or are entitled to an incentive, to match you to appropriate surveys and improve the user experience. Unless you elect to become a member of the PanelProvide panel, we will not contact you for any reason other than to notify you that you have won a prize or are eligible for an incentive. If you are entitled to a prize or an incentive, we will collect and maintain such personal information, as we are required to maintain or report by virtue of any law or regulation.
You should be aware that any personal information you choose to make public on the site, in the Community area (under a public message on your wall, as an opinion, topic, battle, thumb it, or any other public area or forum) can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit or make public. In addition, we are not responsible for the content you publicly post on the site that can be found via web-based search engines. Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@PanelProvide.com. In some cases, we may not be able to remove your personal information, (unless required by law) in which case we will let you know if we are unable to do so and why. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@PanelProvide.com.
EU-U.S. Privacy Shield Framework
PanelProvide, (including its USA based company PanelProvide USA Inc.,) recognises that the EU has established strict protections regarding the handling of EU Personal Data, including requirements to provide adequate protection for EU Personal Data transferred outside of the EU. To provide adequate protection for certain EU Personal Data about individuals (including about you and our corporate clients, suppliers, business partners, job applicants and employees received in the USA, PanelProvide has elected to self-certify to the EU-US Privacy Shield Framework administered by the US Department of Commerce ("Privacy Shield"). PanelProvide is responsible for the processing of personal information it receives, under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. PanelProvide adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability
For purposes of enforcing compliance with the Privacy Shield, PanelProvide is subject to the investigatory and enforcement authority of the US Federal Trade Commission. For more information about the Privacy Shield, see the US Department of Commerce's Privacy Shield website located at https://www.privacyshield.gov. To review PanelProvide’s representation on the Privacy Shield list, see the US Department of Commerce's Privacy Shield self-certification list located at: https://www.privacyshield.gov/list.
You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your compliant directly with PanelProvide and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified under the Questions or Complaints paragraph; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce's Privacy Shield Framework: Annex I (Binding Arbitration).
U.S. - Swiss Safe Harbor Framework
PanelProvide complies with the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from Switzerland. PanelProvide has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view PanelProvide’s certification, please visit https://safeharbor.export.gov/swisslist.aspx.
Use of this information
The information you provide to us is processed for the purpose of building and operating a worldwide proprietary database of panellists, in order to conduct marketing and market research studies. If you are a member of the PanelProvide panel, your information is stored in our proprietary database so we may call upon it to determine which people match up with specific research studies. Our proprietary database is hosted with and managed by PanelProvide USA and your data may be accessed and used by other PanelProvide Group companies worldwide to conduct studies. If we think your profile makes you a potential candidate for a study, we will Email you an invitation to make you aware of this opportunity.
We do not sell or transfer the personal information collected about our panel members or the individuals that take surveys for us. Information which is personally identifiable will only be transferred with your prior permission on a case by case basis, except for the narrow exceptions specified below.
Though we make every effort to preserve your privacy, we may need to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud or breaches of our site terms, or to respond to a government request. We may also in certain specific market research programs (and with your express prior consent) disclose your personal information to third parties for the purposes of providing such specific market research services to our clients.
From time to time, PanelProvide may use third-party software for email list management and email distribution, or may use third party list management providers to match our panel members to members of other lists or panels, or to validate accuracy of personal information you provide. We may use third parties to provide us with their data they have previously collected about you and append this data to your demographic profile. In such cases only aggregated information based on your responses to our surveys and/or your applicable PanelProvide panel id number are transferred to these third parties so as to enable them to perform specific functions on our behalf or on our clients’ behalf. We may also share your personal information with our service providers for the purposes of administering and/or providing prizes you have won or other incentives we grant to you in return for your participation in our panels.
When your personal information is transferred from a PanelProvide entity located in the European Union to a country that has not been recognised as providing equivalent protection, including the United States, PanelProvide has put in place transfer agreements using the standard model contracts for the transfer of personal information to third countries as decreed by the European Commission.
Last updated: 14 January, 2017
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
How do I change my cookie settings?
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout Except for essential cookies, all cookies will expire after 730 days.
Other Tracking Technologies
Technologies such as cookies, web beacons/web bugs, scripts and tags are used by PanelProvide and its clients, partners, affiliates, or analytics and service providers. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and the Internet, and to gather demographic information about our user base as a whole. Our clients may combine your survey responses, demographic information, and web surfing behaviour with those of others to produce “aggregated” reports. They may also create scientific reports based upon modelled information. “Modelled information” is data developed based upon demographic and behavioural characteristics (like your gender, age, and websites visited) to predict what people with similar or matching characteristics would watch or buy. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use Local Shared Objects, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve analytics, marketing and site functionality.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Digital Finger printing
Social Media Widgets
Access to Your Information; Member Services Area/Update, Correct, Delete Information
By becoming a PanelProvide panel member, you agree to receive Emails inviting you to participate in surveys that we feel may match your experiences, background and demographic statistics or information. We will automatically ensure you are eligible for prize draws and your personal information will be used to set up your personal prize account. From time to time, we will also email newsletters to you to make you aware of new features or contests running on our site. You may opt out of such emails by doing do in the Account.
If you choose to end your membership with PanelProvide or to require us to cease processing your personal information, you may automatically discontinue your membership by going to “Account” and selecting “Unsubscribe Options” on the bottom left hand corner, then “Cancel your account”. By following the appropriate directions, your record will be marked as "do not contact", and you will no longer receive communications from PanelProvide. In addition, you will forfeit any incentive balance that has not been requested as of the time you opt out. In most cases it will take 2 to 3 days to process this change, but please allow up to two full weeks for your status to be finalised. In the meantime, you may receive emails from us. As an alternative, you may send an email directly to contact@PanelProvide.com requesting to be removed. Email links are provided on the site so that you may contact us directly with any questions or concerns you may have. Each email we receive is read and responded to individually; please allow two to three business business days for us to get back to you.
Questions or Complaints
You can direct any questions or complaints about the use or disclosure of your Personal information to our Privacy Contact. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal information within 45 days of receiving your complaint. f you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Notification of changes
We take stringent measures to ensure every aspect of your information is kept secure. Access to all personal information is restricted and limited to few key personnel. Our website security is reviewed periodically and can only be accessed via our password policy. We will never ask you for financial information such your credit card details or other highly sensitive information such as your social security number to be used as part of our research. However we may be required by law to ask for your social security number or other government-issued identifier to comply with reporting laws and regulations if you are the recipient of survey incentives. We use SSL encryption when collecting or transmitting such sensitive information.
From time to time we may offer visitors the ability to voluntarily link to other sites. PanelProvide does not review, and is not responsible for, the content or effect of the privacy policies of these sites.
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personally identifiable information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friends name and email address. You should ensure that your friend has given his/her permission to pass his/her email address to us before doing so. We will then send your friend a one-time email inviting him or her to visit our site. We store this information for the sole purpose of sending this this one-time email and tracking the success of the referral program. Your friend may contact us at privacy@PanelProvide.com to request that we remove this information from our database.
Provided you have permission to do so, you can import contacts from your Outlook or other email account address book to invite them to become members of our site. We collect the user name and password for the email you wish to import your contacts from and will treat such contact information in accordance with the paragraph above, so it is important you have the individuals whose contact information you import have given you their permission to do so. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at privacy@PanelProvide.com.
We use mobile analytics software to allow us to better understand the functionality of our mobile application on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
We collect your location based information for the purpose of calculating user country so we can route a visitor to the correct country site. We will only share this information with our mapping provider for the sole purpose of providing you this service. You may opt-out of location based services at any time by editing the setting at the device level or by emailing us at privacy@PanelProvide.com.
We may make available a service either directly or through third parties by which you can receive messages on your wireless device via short message service ("SMS Service"). Your provider's standard data and messaging rates apply to all SMS correspondence. All charges are billed by and payable to your mobile service provider. You represent that you are the owner or authorised user of the wireless device on which messages will be received, and that you are authorised to approve the applicable charges. Data obtained from you in connection with this SMS Service may include your name, address, cell phone number, your provider's name, and the date, time, and content of your messages. The use of this information will be in accordance with this Policy. If fees are charged to your wireless account invoice, we may provide your carrier with your applicable information in connection therewith. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies. You acknowledge and agree that the SMS Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an AS IS basis. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. You may opt out of the SMS Service at any time by replying "STOP" to the SMS text message you have received or by changing your mobile phone details settings directly in your Account page. This process impacts only the future delivery of the particular SMS message offering, so you must send that message for each offering.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary to conform to applicable law or to comply with a legal process served on our site.
PanelProvide will not knowingly collect any information from any child under the age of 14 without permission from his/her parents, legal guardian or an adult responsible for the care of the child. Eligible ‘young people’ (individuals aged between 14 and 17) may be invited to participate in our Teens panel from time to time. We comply with COPPA, the EU “Safer Internet programme” and the ESOMAR guidelines in relation to surveys concerning children and young people.
The Privacy Officer
C/- KRS Accountants
Corporate Centre 2
1 Corporate Court
BUNDALL QLD 4217